C. H. ROBINSON WORLDWIDE, INC.CHRW

C.H. Robinson has deployed a fleet of AI agents across workflows.

“Multiple Levers to Drive ~$300M of Estimated Net Run-Rate Cost Synergies rd Cost-to-Serve Shared Services 3 Party Services Other Integration Efficiencies Savings Eliminations Benefits Operating leverage derived Centralize processes and Remove duplication and Consolidate real estate from the Lean operating functions, remove duplication transfer external services footprint and deliver model and fleet of AI agents and optimize efficiency over onto C.H. Robinson’s insurance procurement deployed across workflows larger enterprise volume existing vendor relationships efficiencies 80% 20% ~$300M Estimated Net Run-Rate Cost Synergies Page 9 | C.H. ROBINSON”

C.H. Robinson has over 100 self-built AI agents automating tasks and 450+ engineers and data scientists.

“Unlocking Significant Productivity & Synergies by Applying Lean AI Operating Model (1) Adj. Gross Profit per Employee Robinson’s Proven Strategy ($000s) Lean Operating Model Significant efficiency opportunity at RXO, similar to C.H. Robinson pre-2023 before Lean operating model introduction Aligned strategy and planning across the business 331 Repeatable execution, scorecards and accountability 246 Continuous improvement mindset 214 162 164 Robust In-House Capabilities 450+ engineers and data scientists 100+ AI agents automating quote-to-cash tasks 2023A 2025A FY2023 FY2025 Capital-light platform; near-zero marginal cost to scale self-built AI agents NAST Proven Track Record of Transformation and Productivity Improvement Will Unlock Incremental Operating Leverage from RXO’s Volumes Notes: 1. Adjusted Gross Profit is a non-GAAP financial measure. C.H. Robinson Adjusted Gross Profit is calculated as Gross Profit excluding direct software amortization; RXO Gross Margin is calculated as Revenue less Cost of Transportation and Services (excl. Depreciation & Amortization) Page 11 | C.H. ROBINSON”

C.H. Robinson is deploying Lean AI disciplines and custom-built AI agents across the business.

“All Other & Corporate ■ Robinson Fresh Q2 AGP up 6.5% Y/Y ■ Managed Solutions Q2 AGP up 11.9% Y/Y Global Forwarding (GF) ■ Supply-side constraints and global disruptions drove higher air freight rates ■ Air AGP per metric ton increased 33.5% Y/Y, ocean volume increased 1.0% Y/Y & air tonnage declined 7.5% Y/Y ■ Continuing to deploy Lean AI disciplines and technology across the business North American Surface Transportation (NAST) ■ NAST volume performance outpaced the market indices for the 13th consecutive quarter ■ NAST truckload adjusted gross profit per shipment(2) was flat year-over-year despite significant increase in truckload spot market costs ■ Focused on initiatives that improve the customer and carrier experience and lower our cost to serve ■ Productivity improvements are being driven by removing waste and increasing automation through custom-built AI agents Complementary Global Suite of Services 5 Q2 2026 Adjusted Gross Profits(2) +8.6% Y/Y +8.6% Y/Y +0.7% Y/Y 1. Measured over trailing twelve months. 2. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. Over half of total revenues are garnered from customers to whom we provide both surface transportation and global forwarding services, and this percentage has grown year-over-year due to our One Robinson go-to-market approach.(1)”

C.H. Robinson has built and uses a fleet of custom AI agents for various operational tasks.

“I provide customers with transactional quotes, fast. Quote Agents I build and update orders on-system in seconds. Order Agents I contact carriers for timely tracking updates. Tracking Agents I book and reschedule optimal appointments. Appointment Agents I post available truckload capacity on-system early. Truck Post Agents I proactively recommend loads to best-fit carriers. Load Booking Agents I acquire necessary documents from carriers. Documents Agents I ensure carriers are paid on time. Carrier Payment Agents Meet the Fleet of C.H. Robinson AI Agents 14 Just a sample of the agents performing tasks that defied automation for decades”

C.H. Robinson uses custom-built AI agents to drive productivity improvements and lower cost to serve.

“All Other & Corporate ■ Robinson Fresh AGP relatively flat Y/Y ■ Managed Solutions Q1 AGP up 6.3% Y/Y ■ Other Surface Transportation AGP declined to zero due to divestiture of Europe Surface Transportation business in February 2025 Global Forwarding (GF) ■ Soft demand and increasing vessel capacity caused ocean rates to decline further ■ Ocean volume declined 10.5% Y/Y & air tonnage declined 15.0% Y/Y ■ Continuing to diversify our trade lane and industry vertical exposure ■ Customs AGP up 20.0% Y/Y North American Surface Transportation (NAST) ■ NAST volume performance outpaced the market indices for the 12th consecutive quarter ■ Significant opportunities for profitable growth remain in targeted segments ■ Focused on initiatives that improve the customer and carrier experience and lower our cost to serve ■ AGP margin was flat Y/Y despite tighter carrier capacity and a significant increase in truckload spot market costs ■ Productivity improvements are being driven by removing waste and increasing automation through custom-built AI agents Complementary Global Suite of Services 5 Q1 2026 Adjusted Gross Profits(2) +3.0% Y/Y -4.3% Y/Y -12.1% Y/Y 1. Measured over trailing twelve months. 2. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. Over half of total revenues are garnered from customers to whom we provide both surface transportation and global forwardin”

C.H. Robinson has a fleet of AI agents performing tasks such as quoting, ordering, tracking, and booking.

“I provide customers with transactional quotes, fast. Quote Agents I build and update orders on-system in seconds. Order Agents I contact carriers for timely tracking updates. Tracking Agents I book and reschedule optimal appointments. Appointment Agents I post available truckload capacity on-system early. Truck Post Agents I proactively recommend loads to best-fit carriers. Load Booking Agents I acquire necessary documents from carriers. Documents Agents I ensure carriers are paid on time. Carrier Payment Agents Meet the Fleet of C.H. Robinson AI Agents 14 Just a sample of the agents performing tasks that defied automation for decades”

C.H. Robinson has expanded use of generative and agentic AI to create proprietary automation technology.

“We apply that same rigor to our innovation. Lean AI is our unique and disciplined method of applying artificial intelligence, at scale, to achieve tangible business results. Our innovations with AI , machine learning, and data science benefit our customers, contract carriers, and employees and help power our growth strategy. We have expanded the use of generative and agentic AI in our industry, creating proprietary technology to perform work that defied automation for decades. Our customers get better service, faster speed-to-market and more cost savings. The contract carriers in our network get hyper-customized load recommendations and optimized appointment times for pickup and delivery, helping them run their businesses more efficiently. AI also frees our people from repetitive, mundane tasks so they can focus on more strategic work. Our enhancements to our dynamic costing and pricing models are key contributors to expanding our operating margins and growing volume and market share.”

C.H. Robinson uses generative and agentic AI with its data to create proprietary industry-leading technology.

“• Lean AI, data, and technology: The combination of our expertise, scale, and tailored solutions gives our technology an edge. We have one of the largest datasets of shipments, routings, and carriers in the world. Generative AI and agentic AI are especially powerful in our hands, helping us unlock the value in our vast amount of data and create new proprietary technology that leads the industry forward. We use our data, data scientists, and data analysts to drive smarter solutions and products for our customers. Our proprietary Navisphere platform provides agility, flexibility, global visibility, easy integration, broad connectivity, and advanced security;”

C.H. Robinson uses generative and agentic AI to automate shipment lifecycle steps with large language models.

“Using large language models, generative AI, and agentic AI, we have created proprietary technology that automates steps across the lifecycle of a shipment: from giving customers a price quote, to processing orders, to setting appointments for pickup and delivery. Transactions are performed in seconds, giving customers greater efficiency, speed-to-market, and cost savings while improving employee productivity, as measured by shipments per person per day.”

C.H. Robinson operates a fleet of more than 30 AI agents integrated with its Navisphere platform.

“Our fleet of more than 30 AI agents is integrated with Navisphere, our global, multimodal transportation management system. Navisphere is essential for serving our customers and contract carriers and for managing our business. Most of our global network operates on Navisphere, using it to match customer needs with supplier capabilities, to collaborate, and to access centralized support resources to complete all facets of a transaction. In 2025, we managed approximately 37 million shipments for 75,000 customers utilizing the more than 450,000 contract carriers on our platform.”

C.H. Robinson reports productivity improvements from automation through custom-built AI agents.

“All Other & Corporate ■ Robinson Fresh AGP up 8.0% Y/Y due to increase in integrated supply chain solutions ■ Managed Solutions Q4 AGP up 1.6% Y/Y ■ Other Surface Transportation AGP declined to zero due to divestiture of Europe Surface Transportation business in February 2025 Global Forwarding (GF) ■ Trade policies reduced Q4 demand & ocean rates declined significantly ■ Ocean volume declined 8.0% Y/Y & air tonnage declined 12.5% Y/Y ■ Continuing to diversify our trade lane and industry vertical exposure ■ Customs AGP up 30.0% Y/Y North American Surface Transportation (NAST) ■ NAST volume performance outpaced the market indices for the 11th consecutive quarter ■ Significant opportunities for profitable growth remain in targeted segments ■ Focused on initiatives that improve the customer and carrier experience and lower our cost to serve ■ AGP margin increased Y/Y despite tighter carrier capacity and a more pronounced spot rate inflection during the last 5 weeks of the quarter ■ Productivity improvements are being driven by removing waste and increasing automation through custom-built AI agents Complementary Global Suite of Services 5 Q4 2025 Adjusted Gross Profits(2) +1.9% Y/Y -12.5% Y/Y -12.7% Y/Y 1. Measured over trailing twelve months. 2. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. Over half of total revenues are garnered from customers to whom ”

C.H. Robinson deploys a fleet of custom-built AI agents for various operational tasks.

“I provide customers with transactional quotes, fast. Quote Agents I build and update orders on-system in seconds. Order Agents I contact carriers for timely tracking updates. Tracking Agents I book and reschedule optimal appointments. Appointment Agents I post available truckload capacity on-system early. Truck Post Agents I proactively recommend loads to best-fit carriers. Load Booking Agents I acquire necessary documents from carriers. Documents Agents I ensure carriers are paid on time. Carrier Payment Agents Meet the Fleet of C.H. Robinson AI Agents 14 Just a sample of the agents performing tasks that defied automation for decades”

C.H. Robinson scales custom-built AI agents across the enterprise for productivity gains.

“"In Global Forwarding, we expanded gross margins by 120 basis points year-over-year through improved revenue management discipline. We also continued to evolve our Global Forwarding business to a more cohesive, centralized model with standardized and Lean AI-enabled processes. We continued to improve our productivity and cost to serve across the enterprise, resulting in a double-digit productivity increase in NAST for the full year and a high-single-digit productivity increase in Global Forwarding. As we continue to purposefully engineer our work to drive higher automation, a lower cost to serve and improved customer outcomes, all of this is aimed at building the best model for demonstrable outgrowth while continuing to have industry-leading operating margins. While we’re pleased with the results we’ve delivered in the last two years, we are still in the early stages of our transformation. Significant runway exists as we continue to deepen the Lean mindset and scale custom-built AI agents across the enterprise," said Bozeman.”

C.H. Robinson is increasing automation through AI agents to drive productivity improvements.

“All Other & Corporate ■ Robinson Fresh AGP up 9.5% Y/Y due to increase in integrated supply chain solutions ■ Managed Solutions Q3 AGP up 7.3% Y/Y ■ Other Surface Transportation AGP declined to zero due to divestiture of Europe Surface Transportation business in February 2025 Global Forwarding (GF) ■ Trade policies reduced Q3 demand & ocean rates declined significantly ■ Ocean volume declined 7.0% Y/Y & air tonnage declined 10.0% Y/Y ■ Continuing to diversify our trade lane and industry vertical exposure ■ Customs AGP up 28.6% Y/Y North American Surface Transportation (NAST) ■ NAST volume performance outpaced the market indices for the 10th quarter in a row ■ Significant opportunities for profitable growth remain in targeted segments ■ Focused on initiatives that improve the customer and carrier experience and lower our cost to serve ■ Adjusted gross profit (AGP) per load/order increased Y/Y in LTL and was flat Y/Y in TL ■ Productivity improvements are being driven by removing waste and increasing automation through AI agents Complementary Global Suite of Services 5 Q3 2025 Adjusted Gross Profits(2) +5.6% Y/Y -12.2% Y/Y -18.3% Y/Y 1. Measured over trailing twelve months. 2. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. Over half of total revenues are garnered from customers to whom we provide both surface transportation and global forwarding services”

C.H. Robinson has deployed a fleet of AI agents for quoting, ordering, tracking, booking, and payments.

“I provide customers with transactional quotes, fast. Quote Agents I build and update orders on-system in seconds. Order Agents I contact carriers for timely tracking updates. Tracking Agents I book and reschedule optimal appointments. Appointment Agents I post available truckload capacity on-system early. Truck Post Agents I proactively recommend loads to best-fit carriers. Load Booking Agents I acquire necessary documents from carriers. Documents Agents I ensure carriers are paid on time. Carrier Payment Agents Meet the Fleet of C.H. Robinson AI Agents 14 Just a sample of the agents performing tasks that defied automation for decades”

C.H. Robinson expects future productivity gains from incorporating agentic AI innovations.

““Embedded in our operating leverage target is an expectation that the disciplined execution of our Lean operating model will deliver a baseline of single-digit productivity improvements every year,” said President and Chief Executive Officer, Dave Bozeman. “Then, as we incorporate certain innovations into our operations, such as agentic AI, we expect there to be additional waves of productivity. For 2026, this translates to an expectation that we will again deliver double-digit productivity increases in both NAST and Global Forwarding, and we expect these benefits to be overindexed to the second half of 2026.””

C.H. Robinson is leveraging Gen AI and Agentic AI to optimize processes.

“New Customer & Carrier Experiences Driving Digital Adoption 13 ■ Improving customer and carrier outcomes with technology that supports our people and processes ■ Leveraging Gen AI and Agentic AI to capitalize on our data and information advantage ■ Delivering process optimization by eliminating productivity bottlenecks ■ Accelerating the digital execution of critical touch points in the lifecycle of a load: • Reducing manual tasks per shipment • Reducing time per task 13”

C.H. Robinson is leveraging Gen AI and Agentic AI to optimize processes.

“New Customer & Carrier Experiences Driving Digital Adoption 13 ■ Improving customer and carrier outcomes with technology that supports our people and processes ■ Leveraging Gen AI and Agentic AI to capitalize on our data and information advantage ■ Delivering process optimization by eliminating productivity bottlenecks ■ Accelerating the digital execution of critical touch points in the lifecycle of a load: • Reducing manual tasks per shipment • Reducing time per task 13”