EPAM Systems, Inc.EPAM

EPAM states agentic AI improves productivity and enables growth without linear headcount increases.

“Proven by our 2025 AI-native and AI foundational momentum EPAM IS ALREADY Benefiting FROM AI Close the Adoption Gap with Scalable Expertise Labor arbitrage moves to FDE and senior talent, enabling growth without linear headcount increases Physical AI Robotics across multiple sectors Delivery Efficiency Automation and agentic AI improve productivity and reduce cost-to- serve; create new engagement models Modernization with AI Scaling will require significant modernization of legacy technology and data platforms Sovereign AI AI governance, security, responsible frameworks for compliance 16”

EPAM implements agentic tools for internal operations including reporting, finance and staffing.

“We’ve been accelerating operational transformation 21 Implementing AI in Internal Operations to Transform into an AI-Native Organization Corporate Functions Management Reporting Agentic tools to automate data and key KPI capture for internal reporting Finance & Legal Copilots for analytics, contracts and core finance tasks Staffing + Development Recruitment AI-powered talent matching algorithms to identify candidates with the right skills for open positions Project Staffing AI-enabled staffing based on employee skills, performance and client experience Recognized for Best-in-Class AI Initiatives Best Learning Program Supporting a Change Transformation Business Strategy Best Use of AI Best Competencies & Skill Development”

EPAM offers frameworks and agentic-powered platforms to accelerate client AI adoption.

“Differentiated Blueprints + playbooks, accelerating client ai adoption + Wallet share 22 Enterprise-Wide AI-Native Transformation Help redefine our customers business and envision the future of their organizations with AI Modular ‘Meet You Where You Are’ frameworks and methodologies Brings together critical thinking, industry expertise and agentic capabilities to shape AI-native delivery teams Proprietary, agentic-powered platforms and leading technology partner ecosystems to accelerate delivery and provide bespoke solutions for our clients AI-Native Engineering Transformation AI-Innovation Business Transformation From Software delivery lifecycle to full-scale talent + business transformation”

EPAM is creating AI-driven services including agentic intelligent operations.

“Traditional Services AI-Driven Services Market Demand Is Transforming Creating + expanding our Ai-Native business models + services Agentic Intelligent Operations AI-Native Experiences Agentic Operations (Factories) Agentic Security Manual BPO Operations Legacy IT Support Traditional Agency Work Standard Consulting 23”

EPAM lists agentic generative AI among technology trends.

“THE Enterprise IT Landscape is Complex, Demanding Greater Agility THAN EVER BEFORE 32 Market Trends • New competitors running on nimble organizational blueprints and technologies • Customer-centric experience • Pushing digital and embedded AI capabilities through products and services Technology Trends • Agentic generative AI • Physical AI • Robotics • Cybersecurity and regulation • Data analytics and advanced algorithms • Multilevel customer interaction and customer profiling • Cloud computing/tokenomics Enterprise Trends • Capital allocation • Business resiliency/adaptiveness • Agile IT • Application modernization • Talent transformation • Security and governance • Data-driven business model”

EPAM describes shift to AI-native model with agentic operations and campaigns.

“Transformation Themes 2026 ELEMENT 2020-2024 MODEL (DIGITAL) 2025-2026/7 MODEL (AI-NATIVE) Value Prop Efficiency & Cloud Migration Full Digitization, Optimization & Agentic Operations Sales Lead Account Relationship Manager “Hybrid” Seller / Consultant-Engineer Pricing Headcount / Pure FTEs T&M/Output / ROI / Business Outcomes Sales Cycle Linear (Pitch → Proposal → Close) Continuous (Agentic Nurturing & Real-time Iteration) Marketing Sequential - Brand through top of the funnel supported by events, campaigns and ABM Performance optimized for buyer personas, AI- enabled content supply chain, automated / agentic campaigns based on real-time data feedback loops A C C E L E R A T I N G BEYOND INVESTING, WE ARE TRANSFORMING OUR SALES MOTIONS & APPROACH 37”

EPAM Empathy Lab unites creativity, data, design, engineering and applied AI for customer-centered growth systems.

“Through our agency brand, Empathy Lab, our marketing domain experts work with multidisciplinary teams to help CMOs navigate the accelerating shifts reshaping marketing, commerce, and customer experience. We unite creativity, data, design, engineering, and applied AI to build orchestrated, customer-centered growth systems for the AI era, transforming fragmented marketing capabilities into adaptive, always-on ecosystems. From next-generation content production and agentic commerce to generative loyalty and intelligent products, we partner with brands to reimagine how marketing drives growth - end to end, from strategy through execution.”

AI, machine learning and agentic features may reduce need for EPAM services as clients use them internally.

“Rapidly evolving digital technology innovations, such as AI, machine learning, hyperautomation, low-code/no-code application development, system observability, and predictive insights are creating new forms of competition to our services. These innovations may reduce the need for our services and the services of our clients that develop software and software-as-a-service for their end users. AI, large language model, and machine learning technologies enable clients and potential clients to develop, customize, and maintain software solutions internally and could reduce reliance on third-party service providers such as EPAM and our clients that are software product vendors. Industry-specific plug-ins and agentic features of existing AI software can perform tasks that may replace the need for specialized software to perform common business processes, such as financial analysis, due diligence, and software coding. Our current and prospective clients have and may continue to use AI-powered tools to create or modify software applications themselves, or elect to replace traditional software with agentic AI, rather than purchasing our services or licensing software from our clients.”