Kohl's builds on early progress from agentic commerce and its AI shopping assistant.
“Deliver a Frictionless Experience Across Our Omni-Channel Platforms Inventory & Merchandising Optimization • Improving apparel assortment clarity by reducing choice counts by mid-teens percentage to simplify the floor • Restoring trip assurance through improved inventory depth to ensure consistent in-stock levels • Refining allocation process to ensure better product distribution, particularly in lower-volume stores Elevating In-Store Experience • Completing in-store investments for By Kohl’s brands in Q3, featuring Sonoma, LC Lauren Conrad, FLX, So, and more • Investing in elevated experiences for key strategic partners, Nike and Levi’s Enhance Omni-Channel Capabilities • Leveraging store pickup capabilities to provide customers with greater speed, convenience, and optionality in how they shop • Expanding same day delivery by scaling Instacart and launching partnership with Doordash • Build on early progress from agentic commerce, which is driving stronger conversion and higher revenue per visit from customers engaging with AI shopping assistant • Partnering with Klarna ahead of Holiday to offer flexible payment options 9”