AI agent disclosures in SEC filings, deployment confirmed
As of 2026-08-06, RXO, Inc. (RXO) disclosed AI-agent language in 4 SEC filings since 2025-11-06, including 8 excerpts describing its own deployment of AI agents (source: Agentic 10-K, from SEC EDGAR).
Finance & accounting, Operations & supply chain, Sales & marketing
4 filings since 2025-01-01. All EDGAR filings (opens in a new tab)
Stage and function are keyword-rule labels, not the company’s words.
Sentences copied from the filings, whitespace normalised.
“3 Q2 2026 overview 1 Brokerage TL volume improved every month and grew 2% year-over-year 2 11% sequential increase in TL gross profit per load driven by increased spot mix 3 Strength across Complementary Services, including 3% y/y Last Mile stop growth 4 AI initiatives driving results across all key pillars; scaling agentic solutions 5 Q3 adj.”
“6 New technology across key pillars1 Committed to technology and AI investments with strong returns • ~50% increase in agentic phone calls • Enhanced Managed Transportation onboarding tools, reducing customer setup time • ~30% improvement in Managed Transportation workflow automation • Replaced several third-party vendors with proprietary AI-developed software • Delivered thousands of Last Mile shipments ahead of…”
“6 New technology across key pillars Committed to technology and AI investments with a strong ROIC • Automated >500k phone calls in the quarter • Expanded agentic AI capacity sourcing and tracking • Launched agentic AI Cross-Border Paperwork process automating thousands of commercial invoices • Expanded agentic AI email spot quote functionality; reps delivered increase in both volume and GPPL • Expanded proprietary…”
RXO reports AI initiatives driving results and scaling agentic solutions.
“3 Q2 2026 overview 1 Brokerage TL volume improved every month and grew 2% year-over-year 2 11% sequential increase in TL gross profit per load driven by increased spot mix 3 Strength across Complementary Services, including 3% y/y Last Mile stop growth 4 AI initiatives driving results across all key pillars; scaling agentic solutions 5 Q3 adj. EBITDA outlook of $35M-$45M; Brokerage momentum strengthening”
RXO achieved gains from AI including more agentic calls, workflow automation, and proprietary AI software replacing vendors.
“6 New technology across key pillars1 Committed to technology and AI investments with strong returns • ~50% increase in agentic phone calls • Enhanced Managed Transportation onboarding tools, reducing customer setup time • ~30% improvement in Managed Transportation workflow automation • Replaced several third-party vendors with proprietary AI-developed software • Delivered thousands of Last Mile shipments ahead of schedule via enhanced optimization models • 5x more spot quote emails processed per day via proprietary AI agent • Expansion in customers, volume, and gross profit via digital quoting channels • Improved AI freight matching model and user experience helped increase digital carrier offers by ~25% Volume & Margin Productivity & Service Artificial Intelligence Transactional automation 1 Comparisons are on a sequential basis.”
RXO accelerated deployment of agentic AI to drive efficiency and incremental margin.
“3 Q1 2026 overview 1 Brokerage TL volume improved every month throughout Q1 2 TL spot mix and gross profit per load increased significantly 3 Managed Transportation awarded additional FUM and pipeline increased 4 Accelerated deployment of agentic AI to drive efficiency and incremental margin 5 Q2 Adj. EBITDA outlook of $27M-$37M with improving TL volume trends and spot mix”
RXO expanded and launched multiple agentic AI tools for automation, sourcing, quoting, fraud protection, and operations.
“6 New technology across key pillars Committed to technology and AI investments with a strong ROIC • Automated >500k phone calls in the quarter • Expanded agentic AI capacity sourcing and tracking • Launched agentic AI Cross-Border Paperwork process automating thousands of commercial invoices • Expanded agentic AI email spot quote functionality; reps delivered increase in both volume and GPPL • Expanded proprietary Spot Bot and API integrations • >30% increase q/q in digital TL quoted opportunities • Increased digital offers by ~15% via enhanced experience and expanded AI Freight Matching Models • Achieved >10x improvement in time-to-bid on RXO Connect for digital carrier users • >30% increase q/q in digital channel TL gross profit per load • Introduced AI Fraud Protection Agent, adding additional protection for higher risk freight • Launched Digital Twin capability on RXO Connect to provide large shippers with modeling of their transportation network • Rolling out Generative AI RXO Assist Agent to standardize operations and improve training Volume and Margin Productivity Service Artificial Intelligence Transactional automation”
RXO is deploying agentic AI across the company.
“Wilkerson continued, “Looking ahead, we expect the positive trends we’re seeing in volume and Brokerage gross profit per load to continue, and in the second quarter we anticipate a significant sequential improvement in results. We’re proving to be the carrier of choice for spots, projects and mini-bids; we’re leveraging our scale and asset-light model; and we’re deploying agentic AI across the company. Our conviction is even higher that the ongoing carrier exits in the market are structural in nature and that a supply-driven recovery is taking shape. RXO is well positioned to deliver strong shareholder returns over the long term.””
RXO introduced a proprietary AI spot quote agent, launched capacity agent, released unified freight matching AI tool, and delivered generative AI assistant.
“6 New technology across four key pillars • Introduced a new proprietary AI spot quote agent • Enhanced tender decision automation and intelligence • Implemented additional capabilities to support Intermodal shipping • Expanded pricing tooling with enhanced forecast and bid management automation • Deployed side-by-side contract pricing model views for improved decision making • Launched capacity agent to systematically capture new coverage options • Released unified freight matching and carrier recommendation AI tool • Introduced agentic capacity sourcing and cargo security workflows • Increased transactions automated via robotic process automation • Automated thousands of tracking updates via emerging agentic tooling • Delivered generative AI assistant to support customer sales and operations • Rolled out dock scheduling capabilities on RXO Connect 1 Volume Committed to technology and AI investments with a strong ROIC 2 Margin 3 Productivity 4 Service Artificial Intelligence Transactional automation”
RXO deployed agentic AI for theft-prevention, tracking updates, and to lead freight with best-in-class intelligence.
“7 24% increase in digital bids per carrier with new AI-based load recommendation in RXO Connect Deployed agentic AI to enhance theft-prevention processes in high-risk cargo areas Thousands of customer tracking updates provided by leveraging agentic AI RXO will lead the next decade of freight by arming expert people with best-in-class intelligence to solve problems before they happen, delivering a level of speed and flexibility that makes the old way of working unimaginable.”
RXO implemented agentic AI solutions to streamline carrier inquiries.
“6 Introduced new technology in Q3 across four key pillars 1 2 3 4 Volume Margin Productivity Service • Introduced spot quote assistant for model training • Enhanced automated quoting solutions for Canadian shippers • Continued to expand TMS integration footprint • Launched next gen. pricing model leveraging a combined data set • Automating pricing strategy formulation • Enhanced carrier negotiation workflow to grow load offer volumes, increasing COPT options • Implemented agentic AI solutions to streamline carrier inquiries • Investing in AI to streamline activities in customs brokerage • Automated hundreds of thousands of activities through robotic process automation • Deployed AI image solutions in Last Mile to ensure delivery and install quality • Continuous enhancements to protect freight • Introduced new auto-invoicing capabilities for shippers Committed to focused technology and AI investments with a strong ROIC Artificial Intelligence Transactional automation”