Samsara Inc.IOT

Samsara warns that misuse of internal tools or unintended actions by AI agents could harm its business.

“Abuse or misuse of our internal platform controls and system tools, or unintended or unauthorized actions by AI agents using such tools, could cause significant harm to our business and reputation.”

Samsara describes risks of unintended or unauthorized actions by AI agents using its internal tools and systems.

“In order to provide real-time support to our customers and improve and develop our products, we have created internal platform and system tools that are used by our employees to access data and systems. We may also use AI, including autonomous or agentic AI systems, in connection with our internal operations, software development, security, customer support, or other activities, and such systems may be permitted to access data, execute code, use internal tools, interact with other systems, or take actions on our behalf. If our employees were to intentionally or negligently abuse or misuse these tools, for example, by interfering with or altering our IoT devices or our customers’ connected assets, accessing our customers’ data, or otherwise violating company policies, our customers could be significantly harmed. Similarly, AI agents could take unintended or unauthorized actions, act outside the scope of their instructions or permissions, or exploit vulnerabilities or weaknesses in the systems or environments in which they operate. For example, AI agents with access to software development, computing, network, or other system resources may be capable of circumventing or escaping technical restrictions or isolated execution environments, including containers or other sandboxing mechanisms; obtaining access to networks or systems that were not intended to be accessible; escalating privileges; accessing, modifying, or disclosing confidential information; or using available tools a”

Samsara states that misuse or unauthorized AI agent actions could damage customer assets or operations.

“Our employees have historically had broad access to customers’ video footage and other customer data, and although we have implemented access controls, such controls may not ensure that access to and use of customer data by our employees or AI-enabled systems is in all cases appropriate. Additionally, some of our Applications have features allowing them to control large industrial assets or interact with some operations of vehicles. Any abuse or misuse of these capabilities, or unintended or unauthorized actions by an AI agent with access to systems capable of exercising such functionality, could cause substantial disruption or damage to our customers, including potentially affecting their physical operations or assets.”

Samsara warns that improper use of tools or unconstrained AI agents could cause data breaches, disruption and reputational harm.

“Any abuse or misuse by our employees of our internal platform and system tools, or any unintended or unauthorized actions taken by AI agents or other automated systems using such tools, could result in unauthorized access to or disclosure, modification, or destruction of data; disruption or compromise of our systems or those of our customers, partners, or other third parties; damage to physical assets or operations; potential legal or regulatory liability; and reputational harm to our customers, our partners, and us. Accordingly, any improper conduct, abuse or misuse, intentional or otherwise, of our platform and system tools, or any failure to appropriately constrain AI agents or other automated systems that interact with them, could significantly and adversely harm our business and reputation.”

Samsara is implementing safeguards to reduce risks from unintended actions by AI agents and automated systems.

“We are continuing to implement enhanced access controls and other safeguards for our platform controls and system tools in an effort to further improve security and reduce the risks of human error, malfeasance, and unintended or unauthorized actions by AI agents and other automated systems. These safeguards may include restrictions on access, privileges, network connectivity, execution environments, and tool use, as well as monitoring and other controls designed to detect or limit unauthorized activity. Such measures may not be sufficient to prevent all unintended or unauthorized actions. If it becomes necessary to further restrict the availability, capabilities, or use of our platform and system tools by our employees or AI systems in response to these risks, our ability to develop products, operate efficiently, or deliver high-quality and timely customer support could be harmed.”

Samsara is investing in generative AI and AI agents for its platform and operations while noting multiple risks.

“We are investing significantly in leveraging AI technologies, including generative AI and AI agents, within our solutions and operations. We are increasingly innovating and expanding offerings on our Connected Operations Platform by integrating AI into our technology and systems. We are also developing and incorporating AI solutions and features into our operations to help drive future growth and efficiency. As with many developing technologies, AI presents risks and challenges that could affect its further development, adoption, and use, and therefore our business. AI algorithms may be flawed. Datasets may be insufficient or of poor quality or contain biased information. Inappropriate or controversial data practices by third parties, data scientists, engineers, and end users of our systems could impair the acceptance of AI solutions. If the recommendations, forecasts, content, or analyses that AI applications assist in producing are or are alleged to be deficient or inaccurate, we could be subjected to competitive harm, potential legal liability, and brand or reputational harm. Our, or our vendors’, use of AI technologies could lead to the unauthorized disclosure of sensitive, proprietary, or confidential information and could lead to new potential cyberattack methods for third parties or be used to increase the frequency, sophistication or intensity of cyberattacks. The impact of AI technology on intellectual property ownership and licensing rights, including copyright, has”

Samsara sees opportunity to transform industries with Operational AI and AI Agents for productivity.

““Samsara delivered a strong Q1, approaching $2B in ARR with 30% growth and GAAP EPS profitability for the third consecutive quarter,” said Sanjit Biswas, CEO and Co-founder, Samsara. “Our customers are facing unprecedented demand and are constrained by worker capacity. We see a massive opportunity to transform physical industries with Operational AI and AI Agents – automating work, unlocking capacity, and driving greater productivity across the sectors that power the global economy.””

Samsara's AI Agents automate operational tasks using its dataset, including a Safety Agent for real-time coaching.

“• Agents: Our AI Agents automate complex, data-heavy operational tasks with minimal human oversight. By leveraging our massive operational dataset, these Agents perform actions and orchestrations that previously required significant human labor. For example, our Safety Agent analyzes safety risks—synthesizing data from video, weather, and safety records—to execute real-time voice coaching and dynamically adjust safety alerts based on environmental conditions.”

Samsara is unleashing AI agents like its AI Safety Coach to automate workflows.

““Fiscal year 2026 was an outstanding year of durable and efficient growth. We ended the year with $1.9 billion of ARR, an increase of 30% year-over-year in constant currency. Within that, we added $432 million of net new ARR, an increase of 21% year-over-year growth in constant currency, accelerating year-over-year at a larger scale,” said Sanjit Biswas, CEO and co-founder of Samsara. “Our performance is driven by the scale of our data asset, which now captures more than 25 trillion data points annually to fuel our AI-powered platform. This proprietary data is ushering in a new phase of digitization. We are now unleashing AI agents, like our AI Safety coach, to automate entire workflows and transform our customers’ operations. We are innovating at an unprecedented pace and are excited to deliver even greater impact for our customers who keep the global economy running.””