Selective Insurance leverages AI solutions including agentic AI for efficiency and underwriting, with early successes and limited headcount growth.
“• Further leveraging the use of data analytics and technology, including general-purpose, industry-trained, and agentic artificial intelligence (“AI”) solutions, to drive operational efficiency and improved underwriting and claim outcomes. Early AI successes in claims, underwriting, and risk management are delivering measurable outcomes in accuracy, speed, and productivity, positioning us to responsibly scale AI across the organization. We have also made considerable progress in modernizing our policy acquisition and claims systems. For example, system enhancements in our E&S Lines segment have created significant operational efficiency, positioning us for premium growth with limited headcount additions.”