Tailored Brands is implementing AI-native analytics and end-to-end agentic flows to orchestrate work and deploy marketing capital.
“Underpinning this work is a data and operating foundation that includes powerful customer analytics, test -and -learn capabilities and leading MMM. This fuels a strong return on our marketing spend, which was approximately 5% of net sales for fiscal year 2025, while maintaining per -customer acquisition costs of less than $12 for both new and lapsed customers. We are implementing AI -native analytics and end -to -end agentic flows to orchestrate work, simplify experiences, increase speed and to deploy marketing capital with even greater precision to deepen customer relationships and brand equity. We have introduced cross -media journey mapping to coordinate content and messaging across touchpoints and are building closed -loop AI experimentation to continuously optimize triggers, offers and messaging based on measured customer response. Customers with three or more purchases represent approximately 10% of our customer base but generate approximately 20% of total sales in fiscal year 2025 and approximately 32% of polished casual sales, underscoring the value of increasing customer frequency and engagement.”