Weave Communications, Inc.WEAV

Weave deploys agentic AI workflows for patient scheduling, verification and payments.

“Weave is a leading vertical SaaS company delivering an AI-powered patient engagement and payments platform purpose-built for modern healthcare practices. More than software, Weave is an always-on teammate—handling patient interactions across voice and text and operating at the center of the patient journey. Through agentic AI workflows and authorized integrations with practice management systems, Weave ensures critical tasks like scheduling, insurance verification, and payments happen seamlessly, so nothing falls between the cracks. By embedding AI directly into daily operations, Weave reduces administrative workload, frees up staff to focus on human-centered care, and delivers real-time insights that help practices run smarter and grow with confidence. Serving over 40,000 customer locations, Weave was named a 2026 Best Software Awards winner for healthcare software products by G2. To learn more, visit getweave.com/newsroom.”

Weave embeds agentic AI workflows into its patient communications and engagement platform.

“Weave is a leading vertical SaaS company delivering an AI-powered patient communications and engagement platform purpose-built for modern healthcare practices. More than software, Weave is an always-on teammate—handling patient interactions across voice and text and operating at the center of the patient journey. Through agentic AI workflows and authorized integrations with practice management systems, Weave ensures critical tasks like scheduling, insurance verification, and payments happen seamlessly, so nothing falls between the cracks. By embedding AI directly into daily operations, Weave reduces administrative workload, frees up staff to focus on human-centered care, and delivers real-time insights that help practices run smarter and grow with confidence. Serving nearly 40,000 customer locations, Weave was named a 2026 Best Software Awards winner for healthcare software products by G2. To learn more, visit getweave.com/newsroom.”

Weave unifies conversational context blending AI agents and staff actions for patient care.

“Our platform ensures seamless patient care by unifying conversational context across voice and text channels into a single inbox, blending AI agents and staff actions. The platform is built on nearly two decades of domain expertise and billions of patient interactions, allowing us to leverage our vertically specialized data to deliver high-accuracy automation within strict privacy and regulatory frameworks.”

Weave focuses on reducing administrative burdens through agentic AI and embedded automation.

“We continue to focus on reducing administrative burdens for healthcare practices through agentic AI, embedded automation and real-time operational insights.”

Weave blends AI agents with staff actions in its platform for unified patient care communications.

“Our platform ensures seamless patient care by unifying conversational context across voice and text channels into a single inbox, blending AI agents and staff actions. The platform is built on nearly two decades of domain expertise and billions of patient interactions, allowing us to leverage our vertically specialized data to deliver high-accuracy automation within strict privacy and regulatory frameworks.”

Weave focuses on agentic AI to reduce administrative burdens for healthcare practices.

“We continue to focus on reducing administrative burdens for healthcare practices through agentic AI, embedded automation and real-time operational insights.”

Over 50% of Weave customer locations use embedded AI tools with upcoming omnichannel AI receptionist.

“"Over 50% of customer locations are currently using the AI tools embedded in our platform. The upcoming release of our omnichannel AI receptionist, supporting both voice- and text-based conversations, fundamentally strengthens our future role as a proactive, agentic, always-on teammate that manages the complete patient journey.””

Weave embeds agentic AI workflows in its platform to automate patient journey tasks for healthcare practices.

“Weave is a leading vertical SaaS company delivering an AI-powered patient communications and engagement platform purpose-built for modern healthcare practices. More than software, Weave is an always-on teammate—handling patient interactions across voice and text and operating at the center of the patient journey. Through agentic AI workflows and authorized integrations with practice management systems, Weave ensures critical tasks like scheduling, insurance verification, and payments happen seamlessly, so nothing falls between the cracks. By embedding AI directly into daily operations, Weave reduces administrative workload, frees up staff to focus on human-centered care, and delivers real-time insights that help practices run smarter and grow with confidence. Serving nearly 40,000 customer locations, Weave was named a 2026 Best Software Awards winner for healthcare software products by G2. To learn more, visit getweave.com/newsroom.”

Weave embeds AI agents into patient communication and engagement workflows for healthcare practices.

“Weave is a leading AI-powered patient communications and engagement platform purpose-built for small and medium-sized healthcare practices. Operating at the center of patient interactions, Weave brings together AI agent and staff conversations across voice and text into unified, intelligent workflows that power the entire patient journey. Authorized integrations with practice management systems enable Weave to power critical practice operations, such as scheduling, verification of insurance eligibility, and collecting payments. By embedding AI directly into practice workflows, Weave reduces administrative burden and delivers real-time insights that help practices run smarter and grow with confidence. Serving nearly 40,000 customer locations, Weave was named a 2026 Best Software Awards winner for healthcare software products by G2. To learn more, visit investors.getweave.com.”

Weave provides agentic AI for scheduling automation, FAQ responses, and marketing lead follow-up.

“• AI-powered Workflows: we provide agentic AI functionality that handles scheduling automation, responds to frequently asked questions, and follows up on marketing leads.”

Weave offers an AI-receptionist using agentic AI for missed call follow-up, scheduling, FAQs, and escalation.

“AI-receptionist . Our AI-receptionist automatically follows up on missed calls around the clock with an agentic AI-powered text conversation that lets patients schedule appointments, answers frequently asked questions, and escalates to a staff member if needed.”

Weave is expanding its agentic workflows to function as an always-on teammate reducing administrative burden for healthcare practices.

““Weave delivered another strong quarter in Q4, with 17% year-over-year revenue growth, accompanied by record gross margins and operating income,” said Brett White, CEO of Weave. “As our agentic workflows expand, Weave evolves from a product practices use to an always-on teammate they rely on. We reduce administrative burden, improve conversion and collections, and free staff to focus on high-value patient care. Weave is defining the intelligent front office in healthcare, building a durable, scalable business, and delivering on our commitments. We are excited about the long-term value we are creating for both our customers and our shareholders."”

Weave embeds AI agents into unified intelligent workflows for patient communications and practice operations.

“Weave is a leading AI-powered patient communications and engagement platform purpose-built for small and medium-sized healthcare practices. Operating at the center of patient interactions, Weave brings together AI agent and staff conversations across voice and text into unified, intelligent workflows that power the entire patient journey. Authorized integrations with practice management systems enable Weave to power critical practice operations, such as scheduling, verification of insurance eligibility, and collecting payments. By embedding AI directly into practice workflows, Weave reduces administrative burden and delivers real-time insights that help practices run smarter and grow with confidence. Serving nearly 40,000 customer locations, Weave was named a 2026 Best Software Awards winner for healthcare software products by G2. To learn more, visit investors.getweave.com.”

Weave acquired TrueLark to expand leadership in agentic AI for SMB healthcare.

“• Completed the acquisition of TrueLark, an AI-powered workflow automation platform for appointment-based SMBs. The acquisition expands Weave’s leadership in agentic AI for SMB healthcare by enabling 24/7 patient engagement, automated scheduling, and client communications. Integration and joint go-to-market initiatives are already underway.”

Weave agreed to acquire TrueLark, an AI virtual receptionist with agentic platform for SMB scheduling and inquiries.

“• Announced a definitive agreement to acquire all outstanding equity of TrueLark 1 for $35.0 million, comprising $25.0 million in cash and $10.0 million in equity. TrueLark is an AI-powered virtual receptionist designed for appointment-based small and medium sized businesses (“SMBs”), with an agentic AI platform that automates scheduling, rescheduling, and client inquiries via SMS and web chat. More than just a product addition, this acquisition positions Weave at the forefront of agentic AI in SMB healthcare. TrueLark enables 24/7 engagement, converting missed calls into booked appointments, and streamlines front-office operations, allowing staff to focus on improved patient and client experiences.”

Weave agreed to acquire TrueLark to add its agentic AI capabilities for healthcare workflows.

“LEHI, Utah (May 5, 2025) — Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses (SMBs), today announced it has signed an agreement and plan of merger (“Merger Agreement”) to acquire TrueLark, an AI-powered receptionist and front-desk automation platform. This strategic acquisition will bring together Weave’s category leadership in healthcare communications with TrueLark’s agentic AI capabilities, unlocking a future of autonomous, intelligent workflows that transform how practices operate, engage patients, and grow revenue.”

Weave acquisition of TrueLark will deliver virtual assistant without increasing headcount.

““TrueLark represents more than a new product, the acquisition positions Weave at the forefront of agentic AI in SMB healthcare. Their purpose-built, AI-first platform brings autonomous, always-on functionality to core front-office operations,” said Brett White, CEO of Weave. ‘The acquisition will deliver a virtual assistant that helps practices fill more appointments, improve responsiveness, and drive stronger patient engagement, all without increasing headcount.””

TrueLark's agentic AI platform manages calls, texts, chats for scheduling and workflows in healthcare.

“TrueLark’s platform leverages conversational AI to manage missed calls, text messages, and web chats to book and reschedule appointments, handle after-hours communication, and automate common administrative workflows to replicate and enhance front-office performance. This agentic AI model enables healthcare teams to shift from reactive communication to proactive engagement, ensuring every opportunity is captured, even outside of business hours.”

TrueLark offers an AI virtual receptionist for SMBs handling scheduling and inquiries via SMS and chat.

“TrueLark is an AI-powered virtual receptionist for appointment-based small and medium-sized businesses. Its agentic AI platform handles scheduling, rescheduling, and inquiries via SMS and web chat—delivering 24/7 patient and client support. TrueLark helps customers follow up on missed calls, increase bookings, and improve operational efficiency. To learn more, visit truelark.com.”