WESTERN ALLIANCE BANCORPORATIONWAL

Western Alliance uses AI agents that saved 150K employee hours.

“100 Innovating to drive productivity & efficiency gains while investing to protect Initial use cases have enabled efficiency Today: AI-Powered Enterprise Productivity & Insights Select focus areas in discovery and long-term value targets Tomorrow: AI-First Strategic Acceleration & Innovation Last 12 Months AI-Enabled Team & Personal Productivity Preferred and Small Business Banking Copilots Industry Intelligence & Reporting Credit Agreement Review & Verification Vendor Due Diligence & On-Boarding Cyber Threat Monitoring Protect From AI With AI Market & Customer Insights Cross & Up-Sell Opportunities Lending Lifecycle Redesign -25% Cycle Time Financial Crimes Compliance 60-80% Faster Triage Industry Average Assistant Adoption Rate 2x Productivity Value $10MM+ Embedded in the business AI Agents Employee Hours Saved 150K+ Note: Productivity estimates based on Microsoft Copilot usage analysis; use case savings based on internal projections”

Western Alliance warns that agentic AI models may produce incorrect, biased or harmful outputs.

“AI models, particularly generative or agentic AI models, may produce outputs or take action that is incorrect, that reflects biases included in the data on which they are trained, that results in the release of private, confidential, or proprietary information, that infringes on the intellectual property rights of others, or that is otherwise harmful. In addition, the complexity of many AI models makes it difficult to understand why they are generating particular outputs. This limited transparency increases the”